Say goodbye to frequent IT breakage
Custom IT services and solutions for your business
We are MSP Group Ltd
Your tech specialists
Today we’re proud to boast a strong team of IT engineers who thrive on rolling up their sleeves and solving your IT problems and meeting your business needs.
MORE THAN JUST IT EXPERTISE
service delivery KPIS
HOW WE PERFORMED IN MARCH 2020
PurplePort is a vast online community for the photographic and modelling industry, already the largest in Europe and growing worldwide fast.
As we expand, it came to our attention that we needed dedicated server support and maintenance; we’re running multiple servers, and needed to upgrade and get many more. At this time, MSP Group were personally recommended to us by another of their clients, a meeting was had and we’ve not looked back.
MSP Group are exactly what we need, on hand when required, and monitoring our services. But where they come into their own is when it comes to the fast-paced environment we’re currently operating in, they’re on hand to advise on best solutions, setup and configure what is required and all with a proactive and positive attitude.
The time was taken to understand our business, and our needs, the result is a very close and personal partnership, that has taken a lot of pressure away from us, letting us move-forward, knowing we’ll have an infrastructure that can support us. It’s been a game-changer!
Dursley Town Council entered into an agreement with MSP Group in April 2018 for the provision of our IT consultancy support. The contract includes maintaining our computers, IT systems including the provision of Microsoft Office, anti-virus protection and the provision of a “help-desk” facility for any miscellaneous IT issues.
The service provided by MSP Group has been very reliable. They have been readily available to answer our queries and to address any system issues. This has included advice on IT issues not necessarily forming part of our contract e.g. internet/broadband reliability.
When called upon they have used the remote access option to sort out any issues, this has meant any visits to the office have been rarely required. On the occasions a visit this has been required, this has been arranged quickly and with little disruption to our daily business.
Dursley Town Council has been very pleased with the service provided and the costs associated with the provision of our IT consultancy requirements.